Our products are delivered digitally (e.g. via instant download or e-mail).
As soon as you have completed your purchase and received access to the digital product, the statutory right of withdrawal expires in accordance with Article 16 (m) of the EU Consumer Rights Directive and § 356 (5) BGB, provided that you have expressly agreed to the immediate execution of the contract and acknowledged the loss of your withdrawal right.

Therefore, we cannot offer refunds once the digital content has been made available to you.

If you experience technical issues accessing your download, please contact us at the-fashionformula@systoms.de — we will make sure you receive your product properly.